SaaS Development

Multi-Tenant SaaS Development

Tenancy, billing, onboarding, roles and permissions: all the scaffolding a product needs before it can sell its first subscription. We build it for clients, and we run our own products on the same foundations.

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We build SaaS because we run SaaS

TenantWise, FindContracts and ChronoWise are our own products, and all three are live with paying customers. Running subscription software day to day teaches you things client work never does: what churn actually looks like, how much support a new feature generates, what a failed payment really costs, and where people give up during onboarding.

That means the hard parts are already solved problems for us, rather than things we would be working out at your expense.

Getting tenancy right from the start

How you keep one customer's data away from another's is the most expensive decision in the whole build, and the hardest to undo later. There are three realistic options: a shared schema with row-level isolation, a schema per tenant, or a database per tenant. They differ in what they cost, how they scale, and how comfortably you'll answer a security questionnaire.

We choose based on your customers rather than on fashion: how many you expect, how large they are, how regulated your market is, and what they'll be asking of you in two years. Getting this right at the start is worth more than anything on your feature roadmap.

Billing, including the parts that go wrong

Plans, trials, upgrades and downgrades, proration, seats, usage limits, failed payments, dunning, VAT, invoices and refunds. Billing looks straightforward until a customer changes plan mid-cycle and their card is declined, at which point nobody can agree what they owe.

We build it on Stripe and handle those cases properly first time round, because billing problems cost you revenue and goodwill at the same time.

Ship the version that answers the question

The point of a first release is to find out whether anyone will pay for this, so we'll cut scope hard to get you there and push back on features that feel essential but aren't.

The foundations underneath are still built to scale, so succeeding doesn't leave you starting over.

How a project runs

01

Shape

Who pays, for what, and the smallest version that proves it.

02

Foundations

Tenancy, auth, roles, billing and infrastructure, decided once and properly.

03

Build

Two-week sprints, each deployed to a staging environment you can use.

04

Launch & iterate

Go live, then follow what real usage tells you rather than the original plan.

The technology we build on

Product

  • Next.js
  • React
  • TypeScript
  • React Native companion apps

Platform

  • Node.js APIs
  • PostgreSQL
  • Stripe billing
  • SSO & role-based access

Operations

  • AWS
  • Microsoft Azure
  • Monitoring & alerting
  • Automated backups

Frequently asked questions

What does it take to launch a SaaS product?

There's more to it than the feature you're building it for. Before you can charge anyone you need accounts and authentication, a tenancy model that keeps customer data apart, roles and permissions, subscription billing, onboarding, an admin view for your own team, and some way of seeing what's broken. We build all of that alongside the part that makes your product worth buying.

How should I separate my customers' data?

It depends on how many customers you expect, how large they are, and how regulated your market is. A shared schema with strict row-level isolation suits a lot of smaller customers, while a database per tenant suits fewer, larger, compliance-heavy ones. We decide early, because retrofitting it later is one of the most expensive rewrites in software.

Can you build an MVP first and scale it later?

That's usually what we'd recommend. The difference between a throwaway prototype and a first release worth keeping is whether the foundations were built properly: tenancy, auth, billing and deployment. Keep the feature list short and those solid, and success won't force a rewrite.

Do you handle subscriptions and payments?

Yes, normally on Stripe. That covers plans, trials, upgrades and downgrades with proration, seat and usage-based pricing, failed payment recovery, VAT and invoicing, including the cases that only surface once real customers are being billed.

Will we own the product and the code?

Yes. The IP transfers to you, the code lives in your repository, and the infrastructure runs in your own cloud accounts. You can take it elsewhere whenever you want.

Related services

Web Application Development

The application layer your product is delivered through.

Mobile App Development

A companion iOS and Android app for your platform.

AWS Consultancy

Architecture review and cost control for the infrastructure underneath.

Building a software product?

Tell us what you're planning and we'll set out what it takes to reach a first paying customer, including what you can leave out until then.

Tell us about your project